CCI Toronto News

August 23, 2022 - Legislative Newsflash

New Elevator Outage Reporting Requirements and Administrative Penalties under the TSSA


Further to our previous Legislative Newsflashes on elevator safety, elevator availability and administrative penalties for non-compliance, on July 1, 2022, two new provincial regulations under the Technical Standards and Safety Act came into effect.  These new regulations will impact condominium corporations across Ontario, and we encourage all boards and managers to familiarize themselves with the changes and new requirements.  A brief summary of each new regulation is set out below:

Elevator Outage Reporting Requirements
If an elevator in a building that is used partially or entirely for residential occupancy experiences an “outage”, the owner of the elevator is now obligated to submit a report to the Technical Standards and Safety Authority (“TSSA”) no later than 30 days after the elevator is returned to service.  An “outage” is defined as a period of time that is 48 hours or longer in which an elevator is out of service.

The report to the TSSA must include specific information, including, but not limited to: 

To facilitate the reporting process, the TSSA has launched a “Residential Elevator Availability Portal”, which allows elevator owners and licensees to report their outages online.

This portal also allows anyone to view elevator outage records from across the province.  According to the TSSA, the public data on elevator outages will be used to inform and shape future regulatory decisions on elevator safety and availability.

The new regulation itself can be accessed here, and the TSSA’s announcement of these requirements, along with a link to the portal can be accessed here.


Our site uses technologies of third-party partners, NextRoll, to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about CCI-Toronto that are likely to be of more interest to you. Specifically, NextRoll collect information about your activity on our site(s) to enable us to:

We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s) with [NextRoll/ our advertising partners]. This allows our partners to recognize and deliver you ads across devices and browsers. To read more about the technologies used by [NextRoll/our partner] and their cross device capabilities please refer to NextRoll's Privacy Notice.